Glossary | Whagons Docs

Term	Meaning
Acknowledgment	Confirmation that a user or audience has read or received a task or communication.
Agent token	A short-lived `whg_agent_…` credential issued after a user approves an agent.
API key	A `whg_live_…` credential created in Settings → Integrations for programmatic access.
Approval	A policy and decision process that accepts or rejects work.
Assignee	A user currently responsible for a task.
Category	API and data-model name for a task type.
Custom field	Tenant-defined metadata attached to tasks or related configuration.
Form	A structured, versioned collection of inputs or evidence.
`pgId`	Optional legacy numeric identifier present on some records.
Powerup	Optional operational module enabled for a tenant.
Priority	Tenant-defined urgency level.
Reporter	The user or team that originated or reported a task.
SLA	Service-level timing and escalation policy.
Spot	Physical or logical location, optionally nested.
Status	Tenant-defined point in a task lifecycle.
Task	Canonical record of operational work.
Task context	An action-specific view of a source task in another workspace, often for approval or acknowledgment.
Task type	Policy and classification for a class of work; called a category in the API.
Team	Group of users responsible for an operating area.
Template	Reusable starting configuration for a task.
Tenant	One customer's isolated Whagons environment.
Workflow	Event-and-condition automation that performs actions.
Workspace	Operating surface where a team sees and manages tasks.

If a tenant uses different labels, the underlying API field names remain stable unless the endpoint documentation says otherwise.